Terms & Service
INTRODUCTION
Welcome to the Golden Hands website. These terms and conditions are essential for the Site and its various sections, branches, and affiliated websites that mention these Terms and Conditions.
When you access the Site, you acknowledge your understanding of these Terms and Conditions. If you disagree with these Terms and Conditions of Use, please refrain from using this website. The Site has the right to modify, add, or remove sections of these Terms and Conditions at any time. Any changes become effective upon posting on the Site, with no separate notice. Regularly check these Terms and Conditions of Use for updates. Your continued use of the Site after changes implies your acceptance.
USE OF THE SITE
You must be at least 18 years old or under the supervision of a parent or legal guardian to use the Site.
We provide a non-transferable and revocable license for using the Site, as described in the Terms and Conditions, for personal shopping. Commercial use or use on behalf of a third party is prohibited unless explicitly permitted by us. Violation leads to immediate license revocation.
Information on this site is for informational purposes only. Product representations are the vendor's, not ours. Opinions expressed are of individuals and may not reflect ours.
Certain services may require registration. Users are responsible for account security. Notify us of unauthorized use promptly.
During registration, you agree to receive promotional emails, but you can opt-out later.
FURNITURE IMAGE VS LIVE PRODUCT
Note that live product colors and designs approximately match the 3D image by 80%. Differences exist due to market needs, lighting, and fabric variations. Read descriptions carefully.
USER SUBMISSIONS
Anything you submit becomes our property. By posting, you grant us the right to use your name with your content. Do not use false information.
ORDER ACCEPTANCE AND PRICING
The Site may refuse or cancel orders for various reasons. Additional verification may be required.
For credit card payments, only the cardholder with a national ID can receive the order.
PAYMENT TERMS
Various payment methods are available. Down payments are required for custom-made products and COD orders.
Orders must be delivered to a private address, not a public place.
TRADEMARKS AND COPYRIGHTS
All intellectual property rights belong to us. The site content is protected by copyright laws.
ARBITRATION
Disputes shall be settled through arbitration, with the venue in Cairo and the language in English.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by Egyptian law. Parties submit to the jurisdiction of Egyptian courts.
REFUND POLICY
Different refund processes for cash on delivery and credit card orders.
TERMINATION
We may terminate the Terms and
Conditions without notice. Termination does not affect previous rights and
obligations. The Site is not liable for any suspension or termination.
ADDITIONAL NOTES
- Vouchers are for single use per customer.
- Multiple accounts or voucher abuse may result in legal action.
- Ordered items are subject to availability.
- High-value orders may require a down payment.
- One account per customer is requested.
Your satisfaction is our top
priority at Goldenhands.com
